1. Introduction

This Privacy Policy explains how Siddh Dharmic Sewa Foundation (“Trust”, “we”, “us”, “our”), operating the website www.hindusewa.org (“Website”), collects, uses, stores, shares, and protects information of visitors, members, donors, volunteers, and any other users (“you”, “your”). By accessing or using this Website, filling any form, becoming a member, or making a donation, you consent to the collection and use of your information in accordance with this Privacy Policy and the applicable laws of India.

2. Data we collect

We may collect the following categories of information, depending on how you use the Website and our services:

Identity details: Name, Gender, Date of birth / age (where provided), Photograph (if submitted for ID / membership / events).

Contact details: Email address, Mobile number and alternate phone number, Postal address: house / street, city, state, PIN code, Country and time zone (for international users).

Membership / volunteering details: Ikai / chapter and role, Professional background and skills, Areas of interest for sewa and projects.

Donation and transaction details: Donation amount, purpose / cause selected, Transaction date and mode, Payment reference, UTR / gateway ID, PAN or other tax ID (for receipts / compliance), Limited payment instrument details as allowed by law and as processed via secure third‑party payment gateways.

Technical and usage data: IP address, Browser type and version, Device type and operating system, Pages visited, time spent, and clickstream data, Cookies and similar technologies (as per our Cookie practices).

User‑generated content: Messages submitted through contact forms, Feedback, testimonials, survey responses, Comments/posts submitted on permitted sections of the Website or related platforms.

You may choose not to provide certain information, but then you might not be able to use some features (e.g., donations, membership, receipts, or communication).

3. How we use your information

Your information is used only for legitimate organizational, charitable, and administrative purposes, such as:

• To register you as a member, donor, or volunteer and manage your account or profile.
• To process your donations, issue receipts, acknowledgements, and letters for tax or internal purposes.
• To inform you about projects, events, campaigns, meetings, and other activities of HinduSewa.org.
• To respond to your queries, feedback, or support requests submitted through forms or email.
• To improve our Website, communication, and services through analytics and usage patterns.
• To maintain records for statutory, audit, and governance requirements of Siddh Dharmic Sewa Foundation.
• To protect the security, integrity, and lawful use of the Website and prevent fraud, abuse, or misuse.

We will not sell your personal information to any third party for commercial gain.

4. Legal basis and consent

Where required by applicable law, we rely on one or more of the following legal grounds:

• Your explicit consent (e.g., ticking a box, submitting a form, using the Website).
• Legitimate interests of Siddh Dharmic Sewa Foundation in running a non‑profit platform, managing donations, and communicating with members/donors.
• Compliance with legal obligations, including tax, accounting, and regulatory requirements.

You may withdraw consent at any time for non‑essential uses (for example, promotional emails), subject to legal and contractual limits, by contacting us as described below.

5. Sharing and disclosure of information

We may share your information in the following limited situations:

Service providers and partners: With trusted third‑party service providers engaged to support our operations, such as Payment gateways and banks for processing donations, Email/SMS service providers for sending communications, IT and hosting providers for operating the Website and database. These parties are expected to follow appropriate confidentiality and security obligations.

Internal committees and volunteers: With authorized trustees, core committee members, or designated volunteers strictly on a need‑to‑know basis, for membership coordination, project management, or donor relations.

Legal requirements and protection: Where required by law, regulation, court order, or governmental request, or where necessary to protect our rights, safety, property, or that of our members, donors, or the public.

With your consent: In any other situation where you have clearly consented to such sharing (for example, listing your name as a patron or supporter on our Website or event material).

We do not publish your personal contact details publicly without your consent.

6. Cookies and tracking technologies

The Website may use cookies or similar technologies to: Recognize returning visitors or logged‑in users, Remember your preferences (for example, language or region), Analyze website traffic and improve content and navigation. You can manage or block cookies through your browser settings. Some parts of the Website may not function properly if cookies are disabled.

7. Data security

Siddh Dharmic Sewa Foundation takes reasonable organizational, technical, and administrative measures to protect your information from unauthorized access, alteration, disclosure, or destruction, such as: Use of secure servers and restricted access, Limited access to data for only authorized personnel/volunteers, Password‑protected systems and change protocols. However, no method of transmission over the internet or electronic storage is fully secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data retention

We retain your personal information only for as long as reasonably necessary to: Fulfil the purposes outlined in this Privacy Policy, Maintain donation and transaction records as required by tax and regulatory laws, Maintain membership history, project participation, and compliance records. When data is no longer required, it may be anonymized or securely deleted, subject to backup and archival policies and legal obligations.

9. Your rights and choices

Subject to applicable law, you may have the right to: Access the personal information we hold about you, Request correction or update of inaccurate or incomplete data, Request deletion or restriction of your personal data, where legally permissible, Opt out of non‑essential communications (for example, newsletters). To exercise these rights, you may write to us at the contact details provided below. We may need to verify your identity before acting on your request and may not be able to fully comply where legal obligations require data retention.

10. Third‑party websites and links

The Website may contain links to external websites, apps, or services that are not operated by Siddh Dharmic Sewa Foundation. Once you leave our Website, this Privacy Policy does not apply to those third‑party sites. You are encouraged to review the privacy policies of those sites separately.

11. Children’s privacy

We do not knowingly collect personal information from children below the age permitted by local law without verifiable consent from a parent or legal guardian. Where donations or sponsorship programs involve children (e.g., education of poor children), only minimal and necessary information is processed, and identifying details of children are handled with enhanced care and not disclosed publicly without strict safeguards.

12. International users

If you access the Website from outside India, you understand that your information may be transferred to and processed in India (and possibly other jurisdictions where our service providers operate), where data protection laws may differ from those in your country. By using the Website, you consent to such transfer and processing, subject to this Privacy Policy.

13. Changes to this Privacy Policy

Siddh Dharmic Sewa Foundation may update or amend this Privacy Policy from time to time. The revised version will be posted on www.hindusewa.org with an updated “Last updated” date. Your continued use of the Website after such changes signifies your acceptance of the updated Policy.

14. Contact details

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact:

Siddh Dharmic Foundation Trust
(Operating HinduSewa.org)
Email: mail.hindusewa@gmail.com

Or fill a simple form under Contact Us section of the website.